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Fess up time: Is digital trade finally changing?

Fess up time: Is digital trade finally changing?

Five years ago, Deepesh Patel, Editor-in-Chief at Trade Treasury Payments, sat down with Oswald Kuyler, Senior Digital Trade Advisor at the Asian Development Bank‘s Trade & Supply Chain Finance Program (TSCFP) – and an avocado pear. The avocado was there to make the point that shipping one from Kenya took around 30 paper documents. Now that avocado is back on the table, this time at TTP Studios. But has anything changed, and what needs to be done for digital trade to finally start delivering?

Years of legal wins  –  but one lingering problem

During this last conversation with Kuyler in 2020, the Model Law on Electronic Transferable Records (MLETR) was largely aspirational. Today, the UK, France, and China are among the major economies to have formally adopted it, and over 60% of the global trading community has committed to alignment.

“On the legal reform side, things have actually gone considerably well,” Kuyler said. “We’ve made enormous progress on getting countries to adopt it.”

But legal permission is not quite the same as operational reality. The bigger challenge – connectivity – remains unsolved. Trade documentation still largely requires counterparties to share the same platform, or at least compatible ones. “Are we on the same platform? Are our platforms interoperable?” Kuyler said. Freedom of choice, the ability to share records by email or through any existing system, is still the preferred destination, rather than the current state.

Snog, marry, or avoid?

To cut through the complexity, Patel reached for an unorthodox analytical tool.

On platforms, Kuyler declined a single verdict. However, on single-function platforms –  those whose only purpose is record sharing – he would unashamedly snog.

“There’s no reason why we sign a contract, share it over email, digitally sign it, yet all the underlying documentation requires a special little place for us to actually exchange it,” he said.

Platforms offering genuine automation, analytics, and AI, however, he would marry. The distinction is important as an SME using Excel to run their business should not be forced onto a platform simply to send an invoice.

On digital identity, the unequivocal answer was marry.

“If you think about trade, it’s about two things: documents and identity,” Kuyler said. He is less enthusiastic about the approaches taken so far – those he might only blow a kiss at –but sees genuine progress coming, particularly in cross-border identity resolution.

On agentic AI, Kuyler wanted to marry it twice – and didn’t care much to discuss the alternative. “Too many people focus on the potential job impacts,” he said –  his focus, instead, is on what AI hands to the smaller player. He proved the point himself by building a program in three days despite not having written a line of code in two decades. “We’re going to see some magical companies coming out of this,” he said.

The case for documents before data

Kuyler is pointed on one of the industry’s more fashionable positions: the push to move from documents to pure data. He is not opposed to the ambition, but insists the sequencing matters.

“If you’re going to get rid of documents, what does an SME do?” he asked. “If they can’t go into Excel and create an invoice, the alternative is logging into every customer portal and re-entering data multiple times. That is not simpler, cheaper, or faster.” The answer, in his framework, is not documents or data but documents that contain data: structured, machine-readable, and verifiable at the point of creation, using tools businesses already know.

The ‘save as’ revolution

This is where the Asian Development Bank’s practical strategy takes shape. The global trade ecosystem, at its most fundamental level, involves around 160 million businesses producing documents, serviced by roughly 50,000 trade enablers – banks, carriers, insurers –  with those documents generated using software from approximately 140 technology firms, including Microsoft, SAP, Oracle, Google and others.

The problem, Kuyler argues, does not originate in trade finance. It begins with the save button. “When I select file save as PDF, it produces something that doesn’t align to our industry’s requirements,” he said. “And we’ve been trying to solve for that for 27 years with platforms.”

The new approach is to engage those 140 technology firms directly –  to create a new trade document type that, when selected at save, automatically harmonises data, resolves identity, and embeds trust verification. The analogy is the MP3 format: record labels and technology firms coming together to create a standard that allowed music to travel across any device, regardless of how it was produced. “People can produce records, share them regardless of what application was used to produce them,” he said. “That’s our northern star.”

The roadmap and the accountability

Kuyler is explicit about the milestones. In 2026, the priority is to establish requirements with technology firms; a key gathering in Geneva in September will be the first accountability marker. In 2027, pilots and proofs of concept. In 2028, visibility into product launch windows. By 2030, the goal is for going digital to no longer be a standalone agenda item, superseded by the innovation that follows it.

Recent conversations with technology firms have given him confidence. Concerns that competitors like SAP and Microsoft would never collaborate have not materialised: these firms already work closely together. What gives him pause is not resistance from the tech sector, but the risk of fatigue within the trade community itself. “It’s difficult to stay excited on a programme for five years straight,” he said. “The onus is going to be on us to show progress and create a sense of momentum again.”

With the avocado still waiting to be shipped digitally, momentum and the save button may be what the next five years ultimately hinge on.

Prefer to listen? The full conversation is also available as a podcast below.

Key Topics

  • Legal reform progress and global MLETR adoption
  • Platform strategy: value-add versus single-function record sharing
  • Digital identity as a foundational requirement for trusted trade
  • Agentic AI and competitive parity for SMEs
  • The ‘save as’ approach and engagement with technology firms

Key Insights

Laws have changed. Habits haven't.
More than 60% of global trade now comes from countries committed to MLETR alignment, with major economies including the UK, France, and China having formally adopted it. But legal permission and system compatibility are separate problems – and the harder one remains unsolved.
Too many platforms, not enough common ground
The ability to share trade documents still requires a shared or compatible platform. Kuyler's vision is freedom of choice: records shared via email, existing systems, or any channel – with platforms reserved for the genuine value they add through automation and analytics.
Digital identity is non-negotiable – and progress is coming
Kuyler is unequivocal that trade cannot go fully digital without solving cross-border digital identity. After years of approaches he considers inadequate, he sees meaningful evolution ahead from global identity providers, making this one of the more watched spaces for 2026 and beyond.
AI will level the playing field for SMEs
AI will level the playing field for SMEs Rather than focusing on displacement, Kuyler frames agentic AI as a democratising force, giving small businesses access to R&D, analytics, and technical capabilities previously available only to large organisations, mirroring what cloud computing did for enterprise software.
Start with the save button, not a new platform
By tracing the problem to the 160 million businesses using everyday software to produce trade documents, Kuyler identifies 140 technology firms as the key leverage point – not new platforms. A new trade document type, embedded in existing tools at the point of saving, is the proposed solution.

Expert Analysis

Kuyler's most striking contribution is reframing where the problem lives. Not in trade finance, not in legislation – in the save button. By identifying 140 technology firms as the critical partners rather than adding to the existing ecosystem of trade platforms, ADB's TSCFP strategy represents a genuine departure from the approaches of the last 27 years. The MP3 analogy is well-chosen: compatibility at scale has historically been achieved not by demanding that users change behaviour but by embedding new standards into the tools they already use. Whether the technology sector engages with the urgency the trade community needs remains an open question. As Kuyler acknowledges: "The onus is going to be on us to show progress so that we can create a sense of momentum again."

Key Findings

  • Over 60% of global trade by volume now originates from countries committed to MLETR alignment.
  • The global trade ecosystem involves approximately 160 million businesses, 50,000 trade enablers, and 140 key technology firms.
  • A Geneva meeting in September 2026 is the first major milestone for establishing requirements with technology partners.
  • ADB's roadmap targets 2030 as the point at which the transition to digital trade should be considered complete.
  • Early conversations with technology firms have been more constructive than anticipated, with major vendors already working extensively across each other's ecosystems.

Implications

  • Technology firms – not trade platforms – are now the primary partners for the next phase of digital trade development.
  • MLETR adoption creates legal permission but not infrastructure; both legal and technical progress must advance together.
  • SMEs stand to gain disproportionately from a save-as approach that removes the burden of platform onboarding.
  • Industry momentum and sustained engagement will be as critical as technical delivery over the next four years.
  • The 2027 pilot phase with major technology vendors will be the defining proof point for the entire strategy.

Key Takeaways

  • Legal reform has succeeded; the next frontier is system compatibility and freedom of choice in how records are shared.
  • Platforms offering genuine value through automation and AI should be embraced; single-function record-sharing platforms are not the long-term answer.
  • Digital identity is foundational, and meaningful progress in cross-border identity resolution is anticipated for the first time.
  • Agentic AI is a competitive equaliser for SMEs – its most important impact will be on smaller businesses, not large ones.
  • The path to scale at 2030 runs through 140 technology firms and a new trade document type – not a new platform.