About This video
🔥 #hottopicsofsibos featuring Claire Gates, Head of Payments and Solutions, Crown Agents Bank.
Claire Gates, Global Head of Payments at Crown Agents Bank, identified AI and stablecoins as the dominant themes at Sibos 2025 in conversation with Trade Treasury Payments (TTP)’s Joy Macknight. She mentioned that stablecoins are attracting a lot of attention from clients and banks around the world, and these topics are expected to stay important in the future.
Claire talked about the problems with making cross-border payments to hard-to-reach markets. These challenges largely arise due to interoperability issues between banks and emerging-market infrastructure. Other factors like compliance and foreign exchange rules also make these transactions complex.
Crown Agents Bank helps solve these issues by providing a regulated solution from the FCA PRA. It allows clients to send payments with competitive foreign exchange rates while ensuring that funds reach the intended recipients efficiently.
More from TTP coming soon! Stay tuned!
#TTPatSibos #Sibos2025 #payments #AI #stablecoins #emergingmarkets
Key Topics
- AI and stablecoins are expected to dominate discussions at Sibos 2025.
- Institutions face persistent challenges when sending payments into emerging markets, particularly due to limited interoperability.
- Crown Agents Bank provides a regulated, efficient solution for cross border payments into hard to reach destinations.
Key Insights
Expert Analysis
Claire Gates’ perspective reflects a broader shift in the payments landscape. Institutions are no longer viewing AI and stablecoins as experimental technologies but as practical tools that may help solve long standing challenges in cross border payments. The pressure to improve speed, transparency and compliance in emerging markets is driving banks to reassess their infrastructure and partnerships. Crown Agents Bank’s focus on regulated, efficient access to hard to reach markets positions it at the centre of this transition, particularly as clients demand both innovation and reliability in equal measure.— Claire Gates
Key Findings
- Clients consistently cite interoperability gaps as a major barrier to efficient cross border payments
- FX transparency is a decisive factor in choosing payment partners for emerging markets.
- Stablecoins are becoming a mainstream topic among banks, not just fintechs
- Regulated solutions remain essential for institutions seeking reliability and compliance assurance.
Implications
- Financial institutions may accelerate their exploration of AI driven payment tools and stablecoin based settlement models.
- Improved interoperability will be necessary to reduce friction in emerging market corridors.
- Providers with strong regulatory credentials and deep market expertise will be well positioned to support global payment flows
Key Takeaways
- AI and stablecoins are set to shape the agenda at Sibos 2025, but the real story lies in how these technologies can help institutions overcome the persistent challenges of interoperability, FX and compliance in emerging markets.



















