On 29th September, at Sibos 2025 in Frankfurt, SunTec Business Solutions launched its enhanced Deal Management product, incorporating artificial intelligence capabilities and end-to-end automation into the deal lifecycle for global banking institutions.

The upgraded SunTec Xelerate Deal Management enables banks to manage complex deals spanning multiple entities, countries, currencies, and products from a unified operational platform. By integrating AI decisioning tools with governed workflows and market-linked pricing mechanisms, SunTec has created a comprehensive orchestration layer that interfaces seamlessly with existing core banking infrastructure.

According to Nanda Kumar, Founder & CEO of SunTec, “We’re engineering the rails that let banks execute complex deal processes with precision. By unifying AI decisioning, governed workflows, and market-linked pricing in a single orchestration layer, SunTec Xelerate Deal Management integrates cleanly with cores and channels, improves auditability, and scales across the enterprise.”

Operational efficiency through intelligent automation

The introduction of AI-powered deal structuring capabilities is an advancement in how financial institutions approach complex client arrangements. The system leverages AI insights to pre-populate deal templates from RFP data, while generating product and service recommendations tailored to specific customer requirements.

Additionally, the enhanced product delivers operational benefits throughout the deal management lifecycle. Automated deal workflows streamline processes with auto-approvals, SLA-driven escalations, digital signatures, and automated tracking of client commitments. This automation framework significantly reduces manual intervention while enhancing data accuracy during deal structuring.

The solution also features built-in guardrails that ensure pricing transparency and compliance with global regulations, providing financial institutions with confidence in their deal structuring processes.

“For banks, this translates into faster structuring and approvals, clearer commitments, and measurable profitability,” noted Amit Dua, President of SunTec. “Relationship teams work from one workspace, customers receive timely, transparent, personalised proposals at competitive rates, and risk and compliance stay in step throughout the deal lifecycle”, he added.

Market intelligence and other features power competitive positioning

Market intelligence-driven pricing capability is a unique feature of the enhanced platform. The system incorporates external benchmarks and market data to establish quartile-based rates across parameters, including region, customer revenue range, and industry vertical.

This approach allows banks to offer highly competitive, market-aligned pricing for each client segment while maintaining profitability thresholds.

A standout feature of the solution is its multi-country, multi-product capabilities that seamlessly manage complex deals spanning jurisdictions, entities, and product lines, addressing a critical need for global financial institutions managing international client relationships.

Also, the deal simulation functionality provides additional strategic value, enabling financial institutions to model multiple scenarios and compare profitability, compliance alignment, and customer impact before finalising arrangements. This supports informed decision-making while reducing the risk of non-compliant or unprofitable deals.

Benefits across stakeholder groups

The product offers benefits to multiple stakeholder groups within the finance sector. For relationship managers, the platform facilitates rapid simulation of multiple deal scenarios and creation of tailored client proposals with accelerated turnaround times. Product and pricing teams benefit from automated deal pricing that ensures accuracy while eliminating potential errors in complex calculations.

Customers also receive prompt, transparent, and highly personalised deals covering multiple products, specifically designed for their needs, with competitive market-driven pricing. This enhanced customer experience strengthens relationship value while improving retention rates for financial institutions.

With this upgrade to its deal management product, SunTec strengthens its position as a trusted partner to leading banks worldwide. The system seamlessly integrates with core banking platforms, CRM systems such as Salesforce, and existing billing infrastructures, creating a cohesive technological environment for comprehensive deal handling.

The implementation process and ongoing technical refinements will ultimately determine whether this enhanced product delivers sustained competitive advantage for banking clients.