Citi launches PayTo capability for institutional clients in Australia - Trade Treasury Payments

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Citi launches PayTo capability for institutional clients in Australia

Citi has launched PayTo functionality for institutional clients in Australia, enabling account-to-account pull payments as part of its broader real-time payments offering. The move provides clients with an alternative to card-based and traditional direct debit payment methods, with a focus on speed, security, and operational efficiency.

As a registered PayTo initiator, Citi’s institutional clients can now initiate payments directly from customer bank accounts in real time. The service supports a wide range of use cases, including e-commerce checkouts, subscription services, bill payments, outsourced payroll, and digital wallet top-ups.

According to the bank, PayTo enables more precise payment reconciliation, reduces dependency on card schemes, and lowers the risk of chargebacks. These features are expected to provide cost and operational benefits, particularly for businesses with recurring payment needs or high transaction volumes.

Kirstin Renner, Citi Australia and New Zealand Head of Treasury and Trade Solutions Services, said, “Our clients want smarter payments solutions, and PayTo is a cost-effective, transparent and secure solution. Through PayTo, we’re truly giving our clients access to the future of payments. We anticipate strong take-up of this offer as clients welcome the benefits for themselves and their end customer. As we progress toward an increasingly 24/7, digital-led economy, we are focused on delivering innovations for our clients that will keep them at the forefront of technological change in payments.”

PayTo is part of Citi’s broader Services portfolio, which includes platforms such as Spring by Citi, an e-commerce and B2B payments solution, and Real-Time Funding for cross-border transactions. These offerings reflect ongoing investment in payment infrastructure to support clients operating in digitally integrated markets.

Citi’s Services business processes approximately $5 trillion in payments daily and serves over 19,000 institutional clients globally, including 85% of the Fortune 500.